Luxury Retail
Enhance Checkout Experience with Speech Analytics
Don't let gaps in your checkout process hinder client satisfaction.
Each touchpoint in luxury retail contributes to customer experience.
Here, Real-time Insights can be a Game-changer.
Enable Memorable Experiences & Reduce Churn
Our solution provides precise monitoring of customer feedback & complaints at the time of checkout.
Tracking Offer Promotion & Success
Maximize the impact of your marketing & promotion campaigns by monitoring how frequently & effectively teams communicate them.
Increasing Customer Lifetime Value
Ensuring repeat purchase drivers such as memberships are part of sales SOPs.
Improve Operational Efficiency
Identify & solve operational challenges such as out of stock concers & size unavailibility at scale.
.svg){kind=icon}
Solutions
Discover more with Storefox's powerful solutions
Customers
How customers use Storefox
“We spend a lot of time training our staff to follow the best sales pitch practices before they go on field. Our mystery audits often reveal they do not follow the training. But the mystery audit data cannot be extrapolated at a 600 outlet scale. This tech can help us measure ROI for our training team‘s efforts.”
“We were able to use storefox to quantify the demand for International warranty asked by our customers before we invested and made that process live across locations.”
“We have 30 stores which are non-performing and we know that the footfall is good but conversions are low. If we can leverage AI to know exact reasons for losing in-store customers, our teams can take targetted store-wise approach to deal with this.”
"Storefox gave us insights on the most common objections our customers had with our membership programme and that has helped us inculcate the feedback and grow our membership signups across 10+ locations.."
"We have been able to increase our membership sales by 10% in the last four months by training associates in low performing stores, helping us increase repeat purchases too!"
“We spend a lot of time training our staff to follow the best sales pitch practices before they go on field. Our mystery audits often reveal they do not follow the training. But the mystery audit data cannot be extrapolated at a 600 outlet scale. This tech can help us measure ROI for our training team‘s efforts.”
“We were able to use storefox to quantify the demand for International warranty asked by our customers before we invested and made that process live across locations.”
“We have 30 stores which are non-performing and we know that the footfall is good but conversions are low. If we can leverage AI to know exact reasons for losing in-store customers, our teams can take targetted store-wise approach to deal with this.”
"Storefox gave us insights on the most common objections our customers had with our membership programme and that has helped us inculcate the feedback and grow our membership signups across 10+ locations.."
"We have been able to increase our membership sales by 10% in the last four months by training associates in low performing stores, helping us increase repeat purchases too!"
“We spend a lot of time training our staff to follow the best sales pitch practices before they go on field. Our mystery audits often reveal they do not follow the training. But the mystery audit data cannot be extrapolated at a 600 outlet scale. This tech can help us measure ROI for our training team‘s efforts.”
“We were able to use storefox to quantify the demand for International warranty asked by our customers before we invested and made that process live across locations.”
“We have 30 stores which are non-performing and we know that the footfall is good but conversions are low. If we can leverage AI to know exact reasons for losing in-store customers, our teams can take targetted store-wise approach to deal with this.”
"Storefox gave us insights on the most common objections our customers had with our membership programme and that has helped us inculcate the feedback and grow our membership signups across 10+ locations.."
"We have been able to increase our membership sales by 10% in the last four months by training associates in low performing stores, helping us increase repeat purchases too!"
FAQs
Is there a minimum number of stores for accurate scoring?
To ensure that data accurately reflects the overall performance of your chain, we suggest a minimum starting point of 10 locations. This distribution will provide a clearer picture of typical results and highlight any anomalies.
How long does it take for scores to get reflected?
We capture data in real-time. In a just a couple of minutes after, you will be able to see scores for your CX drivers on our easy to use dashboard.
Gain a competitive edge by deep diving into the nuances of customer interactions to improve service and boost efficiency.
