The listening operating system for
restaurants.
Storefox hears every guest conversation at the counter, pickup area, drive-thru window, phone calls, reviews and surveys across all your locations and turns them into tickets, coaching, and revenue — the same shift they happen.
You run stores on 5%.
Reviews. Surveys. The occasional mystery shopper. That's every guest signal you've ever had.
The other 95% happens at your counter — and until now, it disappeared.
Wrong order at handoff
Guest interaction · 41 sec
Guest
Staff
Guest
Ticket #1284 · Refusal to remake + dismissive tone
The money leaks in words.
- The combo your crew forgot to offer. Again.
- The greeting that set a smaller ticket.
- The complaint handled badly — that never became a review, just a guest who never came back.
None of it shows up in your POS. All of it shows up in your revenue.
Coaching moment — Store 12
Tuesday PM shift · Counter 1
Missed on 9 of 21 orders this shift
+$38.50 recoverableNow you hear everything. And fix it the same shift.
Four moves — capture, route, coach, verify — running continuously across every counter, drive-thru, and phone.
Every guest conversation, transcribed and structured.
Across counters, drive-thrus, pickup, and phones. Speaker-separated, PII-aware, and searchable in seconds.
Counter 1 · Order #4421
0:41 · 2 speakers
Drive-thru · Order #4422
1:12 · transcript open
Guest
Crew
Guest
Loyalty program not offered — regular customer
Pickup · Order #4423
0:23 · queued for review
Tickets to the right manager in minutes.
Detected patterns become work. Not dashboards.
Drive-thru bottleneck
Missed greeting script
Combo offer misses
Specific, recent, coachable.
What was said, what should have been said, and who to talk to.
The moat: fixes confirmed against the next 1,000 conversations.
No more 'we ran a training' with nothing to show. Every fix is measured against real behavior across the very next shifts.
Training conducted
Suggestive selling script · Tuesday AM · All counter crews
Friday, 7:42 PM. A guest has a bad night in your store.
You find out Tuesday — if they bother to write a review.
Hundreds of guests hit the same problem while you wait.
Your manager gets the ticket in ten minutes.
Fixed before the dinner rush ends.
The continuous improvement loop your teams always needed.
Every issue becomes a ticket. Every ticket becomes a fix. Every fix is verified against the next thousand conversations.
And then it doesn't stop. Yesterday's fix becomes today's baseline. The next gap surfaces. The loop turns again.
Your teams have always run improvement projects. This is improvement that runs itself — in every store, every shift, without a single meeting.
“Two spicy wraps, no mayo, and a medium coke.”
“That’s two wraps and a coke — pull forward.”
“Two spicy wraps, no mayo, and a medium coke.”
“That’s two wraps and a coke — pull forward.”
Modification read-back missed
Detect. Ticket. Fix. Verify. Repeat.
+5% revenue.
Ninety days.
One brand closed the gaps Storefox found — better greetings, more suggestive selling, stronger closes.
Not a new menu. Not more marketing. Not one extra guest. Just the guests you already have, served the way you always intended.
Execution lift — 90 days
Three things no one else can do for your stores.
Four formats. One listening layer.
Storefox makes every one of them count.
Hear what keeps them coming.
Most of yours are leaking money.
Now it's coached.
Order accuracy — repeated correction
Loyalty ask rate — by store
Stockout complaint — 3rd mention today
Upgrade offer rate — by daypart
If it works at their counters, it works at yours.
Live in hundreds of stores — from Starbucks India and Subway to high-volume QSR counters and specialty coffee across the US.
One system. Every seat at your table.
Storefox meets each team where they work — with the view, the tickets, and the proof they need.
It measures your store. Not your people. Not your guests.
Posted disclosure. Compliant with local law everywhere you operate — including two-party-consent states.
Conversations become operational signals. Not recordings anyone browses.
Listening, done right.
Live in days. Not quarters.
Runs alongside every system you already use.
Uses what's already at the counter.
Live in days across a pilot store.
Nothing you've collected is wasted.
A million conversations are about to happen in your stores.
Imagine hearing every one.