StorefoxFor Operations & CX
Stop finding out
from reviews.
Storefox catches issues as they happen at the counter — and puts a ticket in the right hands in minutes.
01Ten minutes, not three days
The complaint reaches you before the guest reaches the parking lot.
A bad experience at 7:42 PM becomes a ticket by 7:52. Routed to the right manager. Fixed the same shift.
Not discovered in a two-star review on Tuesday.
Friday 7:42 PM · capture → resolve
Guest issue captured at counterFriday · 7:42 PM
Ticket routed to Store ManagerFriday · 7:51 PM
Resolved — confirmed on next interactionsFriday · 8:14 PM · same shift
Capture → ticket9 min
02A queue that runs itself
No forms. No escalation chains. No "someone should flag this."
Equipment mentioned broken. A stockout guests keep hitting. A service delay building at rush. Storefox detects it, tickets it, and routes it — automatically.
Your team stops hunting for problems and starts closing them.
Auto-detected · availability
Auto-detected · AvailabilityOpen
Stockout complaint — 3rd mention today
Store 7 · Grilled chicken · Escalated to Ops
OPAssigned: Area Ops11m ago
03Know it stayed fixed
Closed doesn't mean solved. Verified means solved.
After every fix, Storefox listens to the next thousand conversations to confirm the issue is actually gone.
No more reopening the same ticket every month.
Verify · the moat
Fix verifiedMissed combo offers · Store 12
43%→
61%
Offer rate
Confirmed across the next 1,000 conversations · 6 days
See the Ticketing Loop in Action
Watch a real capture → route → verify cycle, end to end, in under fifteen minutes.